Quality Assurance (QA)

Quality Assurance (QA)

Quality assurance and control systems provide guidance on principles, methods, and best practices for organizations to strive for excellence in everything they do. Quality management is a leadership practice that has a positive impact on the entire work environment. Quality assurance professionals are responsible for ensuring that products or manufacturing processes meet regulatory criteria and produce satisfied clients.


This interactive course is designed to develop the candidate skills in quality assurance and control and give them the best practices they require to implement different types of quality programs, including Total Quality Management (TQM), within their organization. Quality assurance and control are integral components of a quality management system that ensure that the product or service being delivered meets the customer’s expectations.