Quality Management System
A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. Quality management is an integral part of the functioning of many businesses and organizations, both small and large, around the world. This training will help you understand the fundamentals in achieving maximum customer satisfaction at the lowest overall cost, focus on delivering a quality product or service by improving your processes, or set up a world-class quality management system.
This course will be of great interest to all quality management professionals who would like to learn more about the application of quality management within an organization, and to all learners who are interested in developing a career in the area of quality management.