Quality & Safety

Total Quality Management
Total quality management (TQM) is a management approach to long-term success through customer satisfaction. Total quality is a description of the culture, attitude and organization of a company that strives to provide customers with products and services that satisfy their needs.
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Quality Management System
A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. Quality management is an integral part of the functioning of many businesses and organizations, both small and large, around the world.
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Quality Assurance (QA)
Quality assurance and control systems provide guidance on principles, methods, and best practices for organizations to strive for excellence in everything they do.
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Quality Control (QC)
A system of maintaining standards in manufactured products by testing a sample of the output against the specification.
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